Cancellation policies

 

Please check the specific cancellation policy for each booking.

 

In case no specific cancellation policy is described, this general cancellation policy will apply:

 

To confirm the reservation, the cost of the excursion, activity or service contracted at the time of reservation must be fully paid in advance.
If you later wish to cancel your reservation, the following cancellation policy will apply:

If you cancel at least 7 day (s) prior to scheduled departure, no cancellation fee will be applied.
If you cancel between 3 and 6 day (s) before scheduled departure, there is a 50 percent cancellation fee.
If you cancel 2 day (s) prior to scheduled departure, there is a 100 percent cancellation fee.

To cancel your reservation and request a refund of the corresponding amount, please notify us in writing.

Telephone notifications will have no value as long as they are not supported by an email confirming the cancellation of the service / tour by the pestador.

 

The Company reserves the right to have other cancellation policies that are different and adjusted to other services offered. In any case, the client will be informed in writing if the reservation he makes has a different policy than the one published here.