Cancellation policies


Please check the specific cancellation policy for each booking.


In case no specific cancellation policy is described, this general cancellation policy will apply:


To confirm the reservation, the cost of the excursion, activity or service contracted at the time of reservation must be fully paid in advance.
If you later wish to cancel your reservation, the following cancellation policy will apply:

If you cancel at least 7 day (s) prior to scheduled departure, no cancellation fee will be applied.
If you cancel between 3 and 6 day (s) before scheduled departure, there is a 50 percent cancellation fee.
If you cancel 2 day (s) prior to scheduled departure, there is a 100 percent cancellation fee.

To cancel your reservation and request a refund of the corresponding amount, please notify us in writing.

Telephone notifications will have no value as long as they are not supported by an email confirming the cancellation of the service / tour by the pestador.


The Company reserves the right to have other cancellation policies that are different and adjusted to other services offered. In any case, the client will be informed in writing if the reservation he makes has a different policy than the one published here.

We collaborate with:

Hayedos Roble, SL has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which it has launched an International Digital Marketing Plan with the aim of improving its online positioning in foreign markets during the year 2021. For this, it has had the support of the XPANDE DIGITAL Program of the Chamber of Commerce of the Chamber of Spain.

"A way to make Europe"


Member of the Association of Incoming Agencies of Cantabria

Tel: +34 683 18 88 58


Exploring Cantabria Travel - Travel Agency: CIC 39140

Exploring Cantabria - Active Tourism registration number: G - 11249

© 2021 by Viajes Exploring Cantabria

Hayedos Roble, SL ha sido beneficiaria del Fondo Europeo de Desarrollo Regional cuyo objetivo es mejorar la competitividad de las Pymes y gracias al cual ha puesto en marcha un Plan de Marketing Digital Internacional con el objetivo de mejorar su posicionamiento online en mercados exteriores durante el año 2021. Para ello ha contado con el apoyo del Programa XPANDE DIGITAL de la Cámara de Comercio de España Una manera de hacer Europa”


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