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If you are here, it will probably be because we have had an incidence when providing our services. We sincerely apologize for any inconvenience we may have caused you.

If you want to contact us to inform us about the incident with our services and see possible ways of solution or compensation, you can send us an email addressed to Gabriela Mayans, email:

You can also contact us by phone at (+34) 942873529 or 683188858

If you want to exercise your rights and file a claim with the Cantabria Government Tourism Department, click here:

Official claim

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